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1.Podniková kultúra a systém riadenia vzťahov so zákazníkmi

BIELIKOVÁ, Alžbeta. Podniková kultúra a systém riadenia vzťahov so zákazníkmi. In Poradca. - Žilina : Poradca, 2011. ISSN 1335-1583, 2011, č. 13, s. 212-217.
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