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    CSIKÓSOVÁ, Adriana - JANOŠKOVÁ, Mária - ČULKOVÁ, Katarína. CRM System Implementation in IT Company. In The Poprad Economic and Management Forum 2021. - Ružomberok : Katolícka univerzita v Ružomberku. VERBUM, 2021. ISBN 978-80-561-0888-8, pp. 190-202.
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