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1.Cestovné kancelárie si čoraz viac uvedomujú dôležitosť korektného prístupu k zákazníkom

NOVACKÁ, Ľudmila. Cestovné kancelárie si čoraz viac uvedomujú dôležitosť korektného prístupu k zákazníkom. In Trend : týždenník o hospodárstve a podnikaní. ISSN 1335-0684, 14. apríla 1999, roč. 9, č. 15, s. 23A.
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