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1.Možnosti merania kvality služieb

ČIERNA, Helena. Možnosti merania kvality služieb. In Ekonomika a spoločnosť = The Journal of economics and social research : vedecký časopis Ekonomickej fakulty Univerzity Mateja Bela v Banskej Bystrici = The scientific journal of the Faculty of Economics Matej Bel University Banská Bystrica. - Banská Bystrica : Ekonomická fakulta UMB, 2001. ISSN 1335-7069, 2001, roč. 2, č. 1, s. 58-62.
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2.Reklama a public relations v teorii a praxi

CHMEL, Z. Reklama a public relations v teorii a praxi. In Podniková organizace, 1995, roč. 49, č. 10, s. 21-25.
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