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1.Úroveň vzťahov k zákazníkom v slovenských podnikoch

LENDEL, Viliam. Úroveň vzťahov k zákazníkom v slovenských podnikoch. In Scientific papers of the University of Pardubice. - Pardubice : Univerzita Pardubice, 2009. ISSN 1804-8048, 2009, č. 14, s. 148-159.
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