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1.Optimalizácia počtu kanálov v oblasti služieb zákazníkom s konkrétnou aplikáciou

TAKÁCSOVÁ, Klaudia. Optimalizácia počtu kanálov v oblasti služieb zákazníkom s konkrétnou aplikáciou : bakalárska práca. Školiteľ: Katarína Čemická. Bratislava, 2015. 44 s.
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