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1.Zákaznícky zážitok ako konkurenčná (ne)výhoda?

MIŠÍK, Martin. Zákaznícky zážitok ako konkurenčná (ne)výhoda? In Zisk manažment. - Žilina : Poradca podnikateľa, 2020. ISSN 1339-2433, 2020, roč. 12, č. 1-2, s. 58-59.
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