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Mystery E-Mail/Website Customer Service. A Case Study of Retail Companies
- KOZEL, Roman - HAWRYSZ, Liliana - VILAMOVÁ, Šárka - HYS, Katarzyna. Mystery E-Mail/Website Customer Service. A Case Study of Retail Companies. In Scientific papers of the University of Pardubice. - Pardubice : Fakulta ekonomicko-správní Univerzity Pardubice, 2017. ISSN 1804-8048, 2017, č. 40, s. 95-107.
Number of the records: 1