- Increasing Citizen Centricity By Extinguishing Service Failure of Pub…
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Increasing Citizen Centricity By Extinguishing Service Failure of Public Services

  1. PFRIEMER, Heinrich - UITZ, Thomas Oliver. Increasing Citizen Centricity By Extinguishing Service Failure of Public Services. In International Scientific Conference for Doctoral Students and Early-Stage Researches. 5th International Scientific Conference for Doctoral Students and Early-Stage Researches : Conference Proceedings 2019. - Eisenstadt : University of Applied Science Burgenland, 2019. ISBN 978-3-9519937-0-6, pp. 125-135.
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