Number of the records: 1
Understanding services management
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$a Understanding services management $e integrating marketing, organisational behaviour, operations and human resource management $f Edited by William J. Glynn and James G. Barnes 205 $a Repr. 210 $a Chichester $c John Wiley & Sons $d 1996 215 $a 485 s. 610 1-
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$a Glynn $b William J. $3 eu_un_auth*p0050675 $4 500 702 -1
$a Barnes $b James G. $3 eu_un_auth*p0050676 $4 500 801 -0
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Number of the records: 1