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From quality through ISO to TQM

  1. LIPIANSKA, Júlia. From quality through ISO to TQM. In Interuniversitary cooperation in quality assurance : proceedings of the international workshop: June 14, 2000, Newcastle, United Kingdom. - Bratislava : Vydavateľstvo EKONÓM, [2000]. ISBN 80-225-1338-5, s. 43-46.
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