1. Service Management
Title | Service Management : Theory and Practice |
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Author info | John R. Bryson, Jon Sundbo, Lars Fuglsang, Peter Daniels |
Author | Bryson John R. |
Co-authors | Sundbo Jon |
Fuglsang Lars | |
Daniels Peter | |
Issue data | Cham : palgrave macmillan/Springer Nature , 2020. - 287 s. |
ISBN | 978-3-030-52059-5 (paperback) , 978-3-030-52060-1 (eBook) |
Document kind | textbooks |
Language | English |
Country of Edition | Switzerland |
systematics | 338.46 - Služby. Terciárny sektor |
Keywords | služby * riadenie * podnikanie * digitalizácia * riadenie personálne * produkty * inovácia * zákazníci * marketing služieb * internacionalizácia * logistika * výkony podnikové |
Database | BOOKS |
Copy count | 1, currently available 1, at library only 0 |
Call number | 914345 |