1. Winning at service
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| 101 | 0- | $a eng |
| 102 | $a GB | |
| 200 | 1- | $a Winning at service $e lessons from service leaders $f Waldemar Schmidt, Gordon Adler, Els van Weering |
| 210 | $a Chichester $c John Wiley & Sons, Ltd $d 2003 | |
| 215 | $a xv, 184 s. | |
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| 701 | -1 | $3 eu_un_auth*0032877 $a Adler $b Gordon $4 070 |
| 701 | -1 | $3 eu_un_auth*0032878 $a Weering $b Els van $4 070 |
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