1. Relationship marketing - cesta k budovaniu spokojnosti a lojality klienta
:MRAVEC, Martin. Relationship marketing - cesta k budovaniu spokojnosti a lojality klienta : dizertačná práca. Škol. Viera Čihovská. Bratislava, 2010. 248 s. [Copy count : 1, currently available 0, at library only 1]