1. Quality in retailing and quality of retailing
:STRHAN, Rastislav. Quality in retailing and quality of retailing. In Quality in particular service domains, selected issues : Tempus QuaMan, 3rd international workshop, 18.-21. June 1998, Starý Smokovec, Slovakia. - Bratislava : University of Economics, Bratislava, 1998, s. 164-168.