1. Forms of citizens' communication with the public administration institutions
:ŠTOFKOVÁ, Jana - GAŠOVÁ, Katarína. Forms of citizens' communication with the public administration institutions. In Communications : scientific letters of the University of Žilina. - Žilina : University of Žilina, 2017. ISSN 1335-4205, 2017, vol. 19, no. 2, pp. 139-144.