JANČEK, Ľubomír. Simulation in business process management. In 8th Annual international Bata conference for Ph.D. students and young researchers : drive your knowledge be a scientist, 19.4.2012, Zlín. - Zlín : Tomas Bata University in Zlín, Faculty of Management and Economics, 2012. ISBN 978-80-7454-138-4, s. [1-7].