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- DAVIDOW, William H. - UTTAL, Bro. Total customer service : the ultimate weapon. New York : Harper & Row Publishers, 1989. 227 s. ISBN 0-06-016180-9. [Copy count : 1, currently available 1, at library only 0]
book
- DORWARD, Neil. The Pricing Decision: Economic Theory and Business Practice. 1st Edition. London : Harper & Row Publishers, 1987. 182 s. Harper & Row Series in Accounting and Finance. ISBN 0-06-318369-2. [Copy count : 1, currently available 1, at library only 0]
book
- SIMS, J. Taylor - FOSTER, J. Robert - WOODSIDE, Arch G. Marketing channels : systems and strategies. New York : Harper & Row, Publishers, 1977. 358 s. ISBN 0-06-046215-9. [Copy count : 1, currently available 1, at library only 0]
book