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- TĚTREVOVÁ, Liběna et al. Společenská odpovědnost firem společensky citlivých odvětví. 1. vydání. Praha : Grada Publishing, 2017. 215 s. Expert. ISBN 978-80-271-0285-3. [Copy count : 3, currently available 1, at library only 2]
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- CRM 2008. International scientific conference. CRM 2008 : Customer Relationship Management ‘08 : the international scientific conference : proceedings of the abstracts organized in framework of grant GACR 402/06/0577 “Increase of Company Performance Efficiency through Differentiated CRM on the Basis of Customer Actual and Potential Value to a company” : September, 24th - 25th, 2008 Pardubice. Pardubice : Univerzity of Pardubice, 2008. CD-ROM. ISBN 978-80-7395-130-6.
electonic book