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- SWIFT, Jill A. - ROSS, Joel E. - OMACHONU, Vincent K. Principles of total quality. 2. ed. Boca Raton : St. Lucie Press, 1998. 426 s. ISBN 1-57444-094-2. [Copy count : 1, currently available 0, at library only 1]
book
- MURDICK, Robert G. - ROSS, Joel E. - CLAGGETT, James R. Information Systems for Modern Management. 3. ed. Englewood Cliffs : Prentice-Hall, 1984. 466 s. ISBN 0-13-464736-X. [Copy count : 1, currently available 1, at library only 0]
book