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- OAKLAND, John S. - SOHAL, Amrik S. Total quality management : text with cases. Oxford : Butterworth-Heinemann, 2001. 341 s. ISBN 0-7506-8925-0. [Copy count : 1, currently available 0, at library only 1]
book
- OAKLAND, John S. Total organizational excellence : achieving world-class performance. repr. London : Butterworth-Heinemann, 2000. 271 s. ISBN 0-7506-3209-7. [Copy count : 2, currently available 1, at library only 1]
book