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Your query: Author Sysno/Doc.kind = "^eu_un_cat 0087654 xpca^"

  1. 1.The value creation process

    LESÁKOVÁ, Dagmar. The value creation process. In CRM 2008 : Customer Relationship Management ‘08. - Pardubice : Univerzity of Pardubice, 2008. ISBN 978-80-7395-130-6, s. 95-99. VEGA 1/4582/07. 1/4582/07, VEGA, Rozšírenie teórie CRM: Integrácia zákazníka do hodnotového reťazca podniku ako nový prístup k tvorbe konkurenčnej výhody.
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  2. 2.Supplier chain management by electronic auctions

    DZUROVÁ, Mária - MARIAŠ, Miroslav - MRÁZIKOVÁ, Martina. Supplier chain management by electronic auctions. In CRM 2008 : Customer Relationship Management ‘08. - Pardubice : Univerzity of Pardubice, 2008. ISBN 978-80-7395-130-6, s. 49-55. VEGA 1/055/08.
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  3. 3.Communication as the part of customer relationship building

    LABSKÁ, Helena - RICHTEROVÁ, Kornélia. Communication as the part of customer relationship building. In CRM 2008 : Customer Relationship Management ‘08. - Pardubice : Univerzity of Pardubice, 2008. ISBN 978-80-7395-130-6, s. 79-85.
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  4. 4.Projection of contact centre CRM for praxis

    NAŠČÁKOVÁ, Jana - MALÁK, Miroslav. Projection of contact centre CRM for praxis. In CRM 2008 : Customer Relationship Management ‘08. - Pardubice : Univerzity of Pardubice, 2008. ISBN 978-80-7395-130-6, s. 119-125.
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