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- TRICKER, Ray. Quality Management Systems : A Practical Guide to Standards Implementation. 1st Edition. Abingdon : Routledge/Taylor & Francis Group, 2020. 239 s. ISBN 978-0-367-22353-3. [Copy count : 2, currently available 0, at library only 2]
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- WALENIA, Alina - BEDNÁROVÁ, Lucia. Implementation of quality management systems in public administration. In Journal of Environmental Protection, Safety, Education and Management. - Bratislava : Slovak Society of Environment, 2015. ISSN 1339-5270, 2015, vol. 3, no. 6, pp. 106-114.
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