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Your query: Main Title = "Service Failures and how the Perception of Justice Affects the Level of Satisfaction"
  1. UITZ, Thomas Oliver - JANČÍKOVÁ, Eva. Service Failures and how the Perception of Justice Affects the Level of Satisfaction. In International Journal of Economics & Business Administration. - Piraeus : International Strategic Management Association (ISMA). ISSN 2241-4754, 2021, vol. 9, no. 1, pp. 105-117 online.
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