Počet záznamov: 1
Best face forward
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$a Best face forward $e why companies must improve their service interfaces with customers $f Jeffrey F. Rayport, Bernard J. Jaworski 210 $a Boston $c Harvard Business School Press $d 2005 215 $a xxi, 262 s. 610 1-
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$3 eu_un_auth*0032236 $a Jaworski $b Bernard J. $4 070 801 -0
$a SK $b BA004 $c 20091023 $g AACR2
Počet záznamov: 1