Počet záznamov: 1
The ITSM Iron Triangle
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$a The ITSM Iron Triangle $e Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success $f Daniel McLean 205 $a 1st Edition 210 $a Cambridgeshire $c IT Governance Publishing $d 2012 215 $a x, 186 s. 610 1-
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Počet záznamov: 1