LESÁKOVÁ, Dagmar. Composite evaluation of customer satisfaction. In Marketing and Business Development international conference. Journal of international conference on Marketing & Business Development : 3rd Marketing and Business Development international conference, Bucharest-Romania, June 25th-27th, 2015. - Bucharest : Bucharest university of economic studies publishing house, 2015. ISSN 2344-5130, 2015, vol. 1, no. 1, pp. 168-175 online. VEGA 1/0224/15.