Košík

KUBINA, Milan. Principles of cooperation for successful use of customer relationship management in business praxis. In Journal of information, control and management systems. - Žilina : Fakulta riadenia a informatiky Žilinskej univerzity v Žiline, 2010. ISSN 1336-1716, 2010, vol. 8, no. 1, s. 31-36.