Vytlačiť
1. Service quality in tourism
:LANGER, Michael. Service quality in tourism : measurement methods and empirical analysis. Frankfurt am Main : Peter Lang, 1997. 196 s. Markt-Management, Band 1. ISBN 3-631-31226-1. ISSN 1432-914X. [Počet ex. : 1, z toho voľných 0, prezenčne 1]