Vytlačiť
1. Handbook of CRM
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LBL | 00452nam$$2200169$$$450$ | |
005 | 20240313132936.3 | |
010 | $a 0-7506-6437-1 | |
010 | $a 978-0-7506-6437-0 | |
100 | $a 20070910d2007łłłłm$$y0sloc0103$$$$ba | |
101 | 0- | $a eng |
102 | $a GB | |
200 | 1- | $a Handbook of CRM $e achieving excellence customer management $f Adrian Payne |
210 | $a Oxford $c Elsevier Butterworth-Heinemann $d 2007 | |
215 | $a 438 s. | |
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610 | 1- | $9 eu_un_auth*0009569 $a riadenie vzťahov so zákazníkmi |
610 | 1- | $9 eu_un_auth*h0004270 $a podnik |
610 | 1- | $9 eu_un_auth*h0005509 $a rozhodovanie podnikové |
610 | 1- | $9 eu_un_auth*h0003185 $a manažéri |
610 | 1- | $9 eu_un_auth*h0001476 $a ciele podnikové |
610 | 1- | $9 eu_un_auth*h0006037 $a stratégia podniková |
610 | 1- | $9 eu_un_auth*h0006357 $a štúdie prípadové |
610 | 1- | $9 eu_un_auth*0002966 $a systém CRM |
675 | $a 339.138 $v 1. stred. $z slo $T . $3 eu_un_auth*h0000183 $x Marketing | |
700 | -1 | $3 eu_un_auth*p0021349 $a Payne $b Adrian $4 070 |
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