Vytlačiť
1. Managing a successful CRM implementation of the company
:KUBINA, Milan. Managing a successful CRM implementation of the company. In Journal of information, control and management systems. - Žilina : Fakulta riadenia a informatiky Žilinskej univerzity v Žiline, 2010. ISSN 1336-1716, 2010, vol. 8, no. 4, s. 355-364.