Vytlačiť
1. Strategies to retaining customers
:LESÁKOVÁ, Dagmar. Strategies to retaining customers. In Trends in economics and management for the 21st century : proceedings from international conference : september 20th - 22nd 2012, Brno, Czech republic : international conference is held as a part of celebrating the 20th anniversary of the BUT Faculty of Business and Management. - Brno : Brno University of Technology. Faculty of Business and Management, 2012. ISBN 978-80-214-4581-9, s. [1-7]. VEGA 1/00612/12.