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1. "Albergo Diffuso" Model for the Analysis of Customer Satisfaction
:GAZZOLA, Patrizia et al. "Albergo Diffuso" Model for the Analysis of Customer Satisfaction. In European Scientific Journal. - Azores : European Scientific Institute and University of the Azores, 2019. ISSN 1857-7431, 2019, vol. 15, no. 25, s. 1-25.
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