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1. Total quality management
:GEORGE, Stephen - WEIMERSKIRCH, Arnold. Total quality management : strategies and techniques proven at today's most successful companies. New York : John Wiley & Sons, 1994. 286 s. The Portable MBA series. ISBN 0-471-59538-1. [Počet ex. : 1, z toho voľných 1, prezenčne 0]