Number of the records: 1
Service Total
Title Service Total : Mit perfektem Dienst am Kunden die Konkurrenz schlagen Author info William H. Davidow, Bro Uttal, [Z angl. prel.] Sonja Binder Author Davidow William H. Co-authors Uttal Bro Another authors Binder Sonja (Translator) Issue data Frankfurt am Main : Campus , 1992. - 243 s. Issue 2. Aufl. ISBN 3-593-34442-4 Document kind monographs Language German Country of Edition Germany systematics 338.46 - Služby. Terciárny sektor Keywords servis * služby * zákazníci * kvalita * kontrola kvality * podnik * konkurencia * personál * štúdie prípadové Database BOOKS Copy count 2, currently available 1, at library only 1 Call number 714096, 714097
book
Call number Location Sublocation Info 714096 SEK Všeobecná študovňa In-Library Use Only 714097 SEK Sklad knižničného fondu availaible
Number of the records: 1