1. The ITSM Iron Triangle
| Title | The ITSM Iron Triangle : Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success |
|---|---|
| Author info | Daniel McLean |
| Author | McLean Daniel |
| Issue data | Cambridgeshire : IT Governance Publishing , 2012. - x, 186 s. |
| Issue | 1st Edition |
| ISBN | 978-1-84928-317-5 |
| Document kind | handbooks |
| Language | English |
| Country of Edition | Great Britain |
| systematics | 65.012.4 - Technika a metódy riadenia. Riadenie. Vedenie. Autorita |
| Keywords | manažment informačný * technológie informačné * informácie * podnik obchodný |
| Database | BOOKS |
| Copy count | 1, currently available 0, at library only 1 |
| Call number | 918589 |