1. The ITSM Iron Triangle
Title | The ITSM Iron Triangle : Incidents, Changes and Problems : Stories in Transforming ITIL Best Practice Into Operational Success |
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Author info | Daniel McLean |
Author | McLean Daniel |
Issue data | Cambridgeshire : IT Governance Publishing , 2012. - x, 186 s. |
Issue | 1st Edition |
ISBN | 978-1-84928-317-5 |
Document kind | handbooks |
Language | English |
Country of Edition | Great Britain |
systematics | 65.012.4 - Technika a metódy riadenia. Riadenie. Vedenie. Autorita |
Keywords | manažment informačný * technológie informačné * informácie * podnik obchodný |
Database | BOOKS |
Copy count | 1, currently available 0, at library only 1 |
Call number | 918589 |