Výsledky vyhľadávania
- KOZEL, Roman et al. ISO 9001 as a Standard of Quality Management in Poland and Czech Republic: An Analysis Based on the Global Data. - Registrovaný: Scopus. In Problems and Perspectives in Management. - Sumy : LLC "СPС "Business Perspectives". ISSN 1810-5467, 2017, vol. 15, no. 3, pp. 266-275.
článok
- KOZEL, Roman et al. Mystery E-Mail/Website Customer Service. A Case Study of Retail Companies. In Scientific papers of the University of Pardubice. - Pardubice : Fakulta ekonomicko-správní Univerzity Pardubice, 2017. ISSN 1804-8048, 2017, č. 40, s. 95-107.
článok