MITROFF, Ian I. - PEARSON, Christine M. Crisis Management : A Diagnostic Guide for Improving Your Organization's Crisis-Preparedness. 1. ed. San Francisco : Jossey-Bass Publ., 1993. 139 s. The Jossey-Bass Management Series. ISBN 1-55542-563-1. [Počet ex. : 1, z toho voľných 1, prezenčne 0]