1. Service quality in tourism
Title | Service quality in tourism : measurement methods and empirical analysis |
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Author info | Michael Langer |
Author | Langer Michael |
Issue data | Frankfurt am Main : Peter Lang , 1997. - 196 s. |
Edition | Markt-Management , Band 1 |
ISBN | 3-631-31226-1 |
ISSN | 1432-914X |
Document kind | monographs |
Language | English |
Country of Edition | de |
systematics | 338.48 - Cestovný ruch. Politika cestovného ruchu |
Keywords | turistika * ruch cestovný * služby verejnoprospešné * obchod * kvalita * modely * podnikanie * kancelárie cestovné * úspech pracovný |
Database | BOOKS |
Copy count | 1, currently available 0, at library only 1 |
Call number | 749461 |