1. Total quality management
Title | Total quality management : text with cases |
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Author info | John S. Oakland, Amrik S. Sohal |
Author | Oakland John S. |
Co-authors | Sohal Amrik S. |
Issue data | Oxford : Butterworth-Heinemann , 2001. - 341 s. |
ISBN | 0-7506-8925-0 |
Document kind | monographs |
Language | English |
Country of Edition | Great Britain |
systematics | 658.56 - Kontrola akosti. Hospodárenie s nástrojmi. Hospodárenie s materiálom, surovinami a výrobkami |
Keywords | manažment * kvalita * riadenie kvality * pracovníci riadiaci * modely * inovácia * kontrola kvality * služby * TQM * štúdie prípadové |
Database | BOOKS |
Copy count | 1, currently available 0, at library only 1 |
Call number | 788659 |